Shipping Policy
Shipping Methods: We offer a variety of shipping options to suit your needs: Standard Shipping: Estimated delivery within 5-7 business days. Expedited Shipping: Estimated delivery within 2-4 business days. Overnight Shipping: Guaranteed delivery within 1-2 business days.
Shipping Rates: Shipping rates are calculated based on the destination, shipping method selected, and order total. You can view the shipping cost during the checkout process before finalizing your order.
International Shipping: We do not offer international shipping at this time.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.
Address Accuracy: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or misdeliveries resulting from incorrect address information.
Delivery Delays: While we strive to deliver orders on time, unforeseen circumstances such as weather, carrier delays, or other issues may occasionally cause delays in delivery. We appreciate your understanding in such situations.
Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact us within 7 days of the estimated delivery date. We will work with you to resolve the issue and ensure your satisfaction.
Returns Due to Non-Delivery: If a package is returned to us due to repeated delivery failures or an incorrect address provided by the customer, we will contact you to arrange reshipment. Additional shipping fees may apply.
Change of Shipping Address: If you need to change the shipping address after placing an order, please contact us as soon as possible. We will assist you in updating the address if the order has not yet been shipped.
Free Shipping Offers: From time to time, we may offer free shipping promotions. Please note that these offers are subject to change and may have certain eligibility criteria.
Questions and Assistance: If you have any questions about our shipping policy or need assistance with your order, feel free to contact us at info@keralanaturals.ca. We're here to help!
Questions and Assistance: If you have any questions about our shipping policy or need assistance with your order, feel free to contact us at info@keralanaturals.ca. We're here to help!